Use cases
The three requests that consume your day
It's not the complicated cases that are expensive: it's the same three questions, repeated a hundred times a month. Here's what the agent does with it, precisely.
Order tracking
The first question from your customers is also the least interesting to answer. The agent responds with the actual status of the package, at any time.
See details- A response in seconds, including nights and weekends
- No more going back and forth to find a tracking number
- Parcels that are actually blocked go back up instead of getting lost in the email box
Returns and Refunds
Your return policy is written once. The agent applies it the same way to each request, at 10 p.m. like on a Monday morning.
See details- A policy applied in the same way by everyone, all the time
- Complete requests from the first message
- Exchanges offered before reimbursement, when stock allows
Product advice
An unanswered question on a product sheet is a lost basket. The agent knows your catalog and resolves doubts the moment they appear.
See details- Pre-sales questions are answered the moment they arise
- No recommendation on an unavailable product
- The size guide is actually used, reducing returns for size errors
Your agent can respond to your first client tonight
Ten minutes to connect it to your store, and the first twenty-five conversations of each month are free. No commitment, and you cut whenever you want.