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Integrations

A useful agent is a connected agent

An assistant who can't see your orders can only paraphrase your FAQ. Moustache AI queries your store with each question: real status, real stock, real deadline.

What is synchronized

The same data, whatever the platform

The detail changes from one platform to another — PrestaShop order statuses, Shopify Markets, WooCommerce HPOS storage. The base is common.

  • Orders, Shipping Statuses and Tracking Numbers
  • Complete catalog: references, variants, prices, stock
  • Customer accounts and purchase history
  • Help pages, terms and conditions and returns policy
  • Carriers, areas and delivery times

Installation

Ten minutes, without a developer

  1. 1

    Connect your store

    Enter your read-only Shopify, WooCommerce or PrestaShop API credentials in your agent's settings.

    2 minutes

  2. 2

    Set the rules

    Your returns policy, your delivery times, your tone. You reread what the agent understood and correct it in one sentence.

    4 minutes

  3. 3

    Test on your real questions

    Ask your usual questions in the test chat and check the answers before publishing.

    3 minutes

  4. 4

    Publish

    The widget appears on your store. You keep control: immediate cut-off, human recovery, complete history.

    1 minute

Third-party tools

And the rest of your tools

The agent transmits to your existing tools rather than asking you to change them.

  • Gorgias
  • Zendesk
  • Front
  • Crisp
  • Klaviyo
  • Brevo
  • Slack
  • HubSpot

A tailor-made boutique?

If your store is not on any of the supported platforms, the agent can plug into your API or a product feed. Tell us what you use: we check the feasibility before you subscribe.

Your platform is not yet supported

Moustache AI currently connects to Shopify, WooCommerce and PrestaShop. More are coming, and the order depends on the requests we receive. Tell us which one you're using: we'll let you know when it's available.

If you start anyway, the agent will be able to respond using your site's public information — catalog, help pages, general conditions — but without connection to your back office or your customer data: no order tracking, no return status, no real stock.

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Your agent can respond to your first client tonight

Ten minutes to connect it to your store, and the first twenty-five conversations of each month are free. No commitment, and you cut whenever you want.

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